behavior

Ten Questions to Ask Your Manager

Ten Questions to Ask Your Manager

I once had a boss who seemed unapproachable. His office door was open but no one ever disturbed him. I...

Do You Over Promise and Under Deliver?

Do You Over Promise and Under Deliver?

A new client recently admitted to me sheepishly that she often didn’t get to complete a client’s work until the...

The Top Ten Client Feedback Questions

As program chairperson of my SCORE** chapter I was approached by a member with an idea. He suggested inviting some...

Top Ten Listening Techniques

Top Ten Listening Techniques

Listening seems like a simple process and yet so many of us are more eager to talk than to listen....

Help Your Co-workers To Be Happy at Work

Help Your Co-workers To Be Happy at Work

To be happy at work it is important to enjoy and learn from your co-workers. A cohesive team makes work more...