Archive for the ‘Interview Tips’ Category

Passion Makes Work More Meaningful

Passion – the dictionary defines passion as “any powerful or compelling emotion or feeling, as love or hate”.   What is it that you have a passion for?  When I ask my clients what they are passionate about I get a variety of answers.  Recently one said to me that his country had been good to him now he wanted to give back.  Another said she wanted to insure that her children to grow up in an earth without pollution.

Creating a vision allows a person to harness the energy of his/her passion.  What will happen when he gives back or when she eliminates pollution?  How will the world look once their vision has been fulfilled?

Whether you are looking for employment, working in a job or practicing law you need to have the passion to convince others that your vision is important to them too.  Can you convince everyone?  Probably not, but you do want some help from those who agree with you.   When you do find work that supports your passion the work will be meaningful to you.

Many Interviews but no job offer

Recently a client asked me to tell him why after several interviews he had not received even one job offer.  He thought he had done really well at the interviews.  He was comfortable that he had answered all the questions intelligently and completely.  Still there were no job offers.

Without being there of course it is hard to know why he did not get a job offer.  Sometimes there is no good reason!  However when I listened to his answers to simple interview questions about why he wanted a particular job I could hear that he wasn’t very convincing.  There was no audible passion.

When I suggested he be really enthusiastic about his past accomplishments and then let the interviewer hear what he would do in the position they had open, he objected.  He said in interviewing people himself he felt someone who “oversold” what he or she could do was full of BS.

I agree you can’t be phony about this.  It must come from the heart.  You must show that “love or hate.”  How do you show someone else by the way you talk that you love this country and want to give back or that you hate pollution and want to get rid of it?  It takes more than just saying the words.

Marketing actions must come from the heart too.

A lawyer client complained that his young associate did not take marketing action steps with the same energy and enthusiasm that he had done when he was just starting out.  He had made several suggestions to her but she did not follow any them.

To help her to find her passion I suggested he ask her what it is that drove her to the practice law.  What did she love about it?  First she must find that genuine feeling that ignites her and then she can share it with others.  Sharing your passion is the first step in building relationships.

Passion gives you the energy to enthusiastically meet the work day 

What is it that makes you jump out of bed in the morning ready to meet the work day?  What kind of work do you want to be doing every day?  In order to do that kind of work you will need to find others who share your enthusiasm about your vision and passion and want to help you make it a reality.

As you probably have guessed by now I am passionate about people doing the work they love. My goal is to help as many people as I can to find the kind of work they are really passionate about.  This may mean changing careers or just finding the spark in the work that they already do so they can work in a way that sets them apart from others.   I share my passion through my newsletter, my blog, my website and my practice.  I believe that the world would be a better place if we all were happy at work! Can I help you to find your passion and vision?  Call me at 781-598-0388 or email me at asparker@asparker.com.

Be sure to read the September 2010 Parker’s Points 10 ways to Display Passion.

 

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Ten Steps to Writing a Good Story

“Tell me a stowy, Daddy.”  My father loved to hear me say this when I was a toddler and quoted it to me frequently when I was growing up.   I guess I always liked a good story!  Even now one of the exercises I do with clients looking for meaningful work is to have them write their life stories.  We look for clues of strengths, talents and values that show up throughout their lives.  In those autobiographies are many stories.  Frequently we find one that is the basis for their new career.

Being a good story teller is an important asset for everyone.  It enables you to easily make a memorable point for your audience.  Lately I’ve been thinking about ways to tell a good story especially for people who are not natural story tellers.  Here is a list of 10 steps for you to try.

  1. What is your story about? Think of a situation you have faced during your life, a failure, an experience where you were doing meaningful work, an awkward moment, a difficult decision. If you are preparing for an interview think about what the interviewer might ask that you could illustrate with a life or work story.
  2. How can you capture the story? Stories are meant to be told so tell the story to someone else i.e. a friend, a coach, or a mentor. If you are alone record your story as you tell it on your recording equipment. It is often easier to tell the story initially than to begin writing immediately. If you are with someone else they will be able to tell you if the story makes sense. Once you have the story recorded you can ask a friend to listen.
  3. What is missing in your story? Let your friend, coach, or mentor ask you questions about the story. If you are alone ask yourself some questions about the story. For example ask what was significant about what happened, what was meaningful to you about it, what was the result, why is the story significant and how did you feel? The questions and answers might become part of the story or you might want to work on creating the story in a way that others feel and see what you do.
  4.  Why are you telling this story? Look for a point to your story. Don’t make the story fit a point! Let the story tell you what it is about. (In practicing for an interview though as you make a point you may think of a story that illustrates it.)
  5. How will you remember the story? It is now time to write down your story. Incorporate all that you have learned from the questions you asked yourself and others asked you into the story.
  6. How can you be sure not to bore the audience? Now read the story out loud. Ask others to listen to it too. Eliminate any unnecessary details and leave only what matters to make your audience see the point. Ask for feedback.
  7. How can you make the story come alive? Use colorful descriptions, drama and creative tension to make the story more meaningful. Try to get the listener to feel what you felt. If there is a turning point in the story create the tension needed before the final resolution.
  8. What is the theme of your story? Find a universal theme for your audience. Here you are giving them the reason for telling them story. It has to do with the point you are making but in fact may be more global.
  9. Is your story complete? Write a final draft of your story. Keep editing until you are pleased with the result.
  10. How can you make the story seem like a natural part of the conversation? Practice it by reading it over and over until you know it well enough so you can tell it easily in conversational style while still creating the tension and feeling of the story.
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Stories-can you tell them?

Sally (not her real name) arrived early for her appointment.  She was beautifully dressed and made up – not the usual attire for clients coming for business counseling at SCORE.  (I volunteer once a month as part of this organization sponsored by the SBA).  She was in the cosmetic and jewelry sales business so her dress was certainly appropriate for her business.  The moment she entered I was mesmerized by her shoes which had very high heels (4+ inches) with silver straps up to her ankle.  I’d never seen anything like them before.

I smiled at her and said, “I can’t take my eyes off your shoes.  Are they comfortable?  She looked at me and laughed.  “No of course not,” she said and then she added, “I just don’t want to look back years from now and think to myself that I was sorry I didn’t take the opportunity to wear something like this.  They are fun and I enjoy the attention I get when I wear them.”  I had to admit she made a point.

How To Be Memorable

Sally got the counseling she needed in that visit and I did not see her again. About 6 or 7 months later I got a Facebook friend request from someone named Sally.  By this time I had forgotten about our meeting.  I sent back a message saying that I only friend people I had met or had a relationship with and asked her if she could remind me where we met.  She responded that she was a SCORE client.  I see hundreds of SCORE clients in a year and usually only remember the ones that come back for repeated visits.

When she mentioned SCORE though I immediately thought of the Sally with the silver shoes and asked her if she was the person with the wonderful shoes.  She was amused by the way I remembered her and pleased that I accepted her friend invitation

What makes you memorable?  If you are job seeker you need to be memorable to the interviewer.  It is that uniqueness, that special something that makes someone say, “You remember her, she was the one who had those amazing shoes.” And because the shoes stood out , you do remember her.

Tell Your Story

In business you want to be memorable in a way that is connected to your business.  Sally was in the fashion business so interesting shoes were appropriate to what she was doing.  They may not be for you.

Another way to be memorable is to have a story that is memorable.  Chances are you will remember my shoe story.  Your story might be about how you got to where you are today, something exciting that happened to you, or an important success in your life or business.  Whatever your story is it should make the point you wish to make with the person to whom you are telling the story.

Stories are becoming more and more necessary in whatever you do.   Accomplishment stories help make your accomplishments memorable to an interviewer.  Stories entertain, explain and sell.  What are your stories and how do you use them?

A Story Telling Tool

Need some help crafting your story?  In an Improv class the instructor gave us a little outline of how an interesting  story might flow.  Here it is:

  1. Once upon a time (Set the stage)
  2. And Every Day(month, year) or alternatively It was his/her practice
  3. Until One Day
  4. Because of that
  5. Because of that
  6. Until finally
  7. And so now (What did I learn?)

Now here is my story following that pattern:

Once upon a time there was a woman named Sally who had a growing cosmetic and Jewelry business.
It was her practice to wear very stylish clothes and shoes.  

One Day she came to SCORE for business counseling wearing Silver shoes with very high heels (4+ inches high). 

Because of that I could not take my eyes off her shoes.  They were amazing!  When I asked her if the shoes were comfortable she laughed and said they were not but she did not want to grow old without experiencing something so fashion forward, different and interesting.

Because of that 6 or 7 months later Sally invited me to be her friend on Facebook.  I wasn’t sure I knew her and so I did not immediately accept her invitation.

Until finally she mentioned SCORE .  Then I remembered Sally and her shoes

And so now I realize that if I want to be memorable I need to wear or do something really different to stand out from the crowd.

So if you want to be memorable when you speak to a group, when you go for an interview, and when you network think about the stories you have to tell and develop them in an interesting way to build interest and make your point.  The format above is one way to do it.  What are some others that you use?

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10 Questions To Ask Your Potential Manager

It is important to assess the person who will be your manager if you are hired.  At some point during the interview process you should get to meet him/her.  If not then request a meeting.  You want to get a sense of whether you will be comfortable working for this person and quite frankly that person should want to know the same about you.  You will not want to barrage the person with all 10 of these questions at once but in the course of the conversation ask the ones that seem most appropriate for the interview. 

  1. What do you do when there is conflict between team members?  You’ll learn about the manager’s ability to manage conflict.  He/she might allow the parties to solve the conflict themselves without intervention, he/she might help facilitate the discussion, or he/she might make an executive decision.  What would you prefer? 
  2. What happened to the last person who had this job?  You want to find out if there is something about the job, the team or the manager that got in the way.  This is a question that could be answered by someone in the organization other than the manager.  Use LinkedIn to find such a person.  It would be ideal to be able to talk to the person him/herself and sometimes the manager will arrange that for you.
  3. What are 3 accomplishments this department has had in the last 6 months?  You’ll learn where the focus of the department is, how quickly they move on a problem and how complex the problems were that were solved.  It should tell you whether the group is working on projects where you could add value and where the work would be meaningful to you.
  4. How is an employee’s performance evaluated?  This is a question every employee should know the answer to.  It is a great question to ask at the interview.  If you don’t get it answered there, then get it answered when you start the job.  Knowing the criteria before you start will give you a head start on having a strategy to make great strides in the first 90 days.  That is the time where you reputation is formed.
  5. What would you consider excellent performance for the person in this position in the first 6 months?  The answer to this should go hand in hand with the question on how your performance is evaluated.  In the end you should find out how you are evaluated, how frequently evaluations are done and what an excellent performance for you looks like.
  6. How would you describe your management style?  Once you find out how the manager would describe him/herself it would be good to ask members of the team what the manager’s management style is like.  You will find out how well the manager knows him/herself.  This is useful information in making a decision about whether to accept the job offer.
  7. What are your goals for this department for this year?  Are you on track to achieve them?  The manager’s goals are your goals too.  From the manager’s answers you should be able to see how your role fits into his/her department. It may also tell you about the stress level of the job since if they are not on track to achieve the goals, there may be a push on you from the start.
  8. I noticed on the company’s website your mission is _________________, how would the successful candidate contribute to that mission?  Showing that you have knowledge of the company is important and you will need to demonstrate your knowledge throughout the interview process.  This is another question that will help you decide if you will easily fit into the company and can make a contribution.
  9. What do you value about this company and why do you enjoy working here?  You will want to know that your boss and his/her team like the company and enjoy the work.  If the manager seems insincere or something doesn’t seem right about his/her answer, question others.  Working for a company where the manager and team members are unhappy is going to be stressful and discouraging.
  10.  Do you have any concerns about me or my background and accomplishments?  This is a question that should be asked to each of the people who interview you.  It allows you to address the concerns immediately.
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Remember This During Your Job Interview

My new client, Tom, hired me as his Career Coach because he said he was very stressed by his job and wondered if perhaps he was in the wrong career.  His goals for the Career Coaching were two fold:

  • He wanted tips on how to alleviate stress
  • He wanted to determine if he was in the wrong career

He went on to tell me that he took this job in November of last year and felt lucky to have found something during a time when jobs were scarce. 

During the interview process Tom met with the CEO and some of the senior management team for the job interview.  He found them easy to talk to and engaging.  When the job was offered Tom accepted eagerly.

When I asked him what made the job so stressful now, he said that his manager kept committing his team to deadlines that were difficult to meet. This meant that Tom ended up working nights and weekends to complete the work and because they had to rush the work he felt his results were mixed. That disturbed him.

Tom did try to push back on the deadlines but his boss just got angry and refused to discuss it with him. The others on his team complained too but to no avail.

What kind of a relationship did Tom establish with his boss during his initial interview, I wondered.  His answer really surprised me.  He never met with his manager!  He met him for the first time on his first day of work in November.

I asked Tom to think about it from the manager’s point of view.  The CEO and other managers hire someone and never ask the manager to meet the person –never ask if the candidate is the right fit for the department or the job.  How would that feel?

Suddenly Tom saw things from a different perspective.  He actually understood why his boss had been so cool toward him.  Tom was still in a difficult situation.

Tom now saw that he needed to collaborate with his manager and get to understand the work from his perspective.  He had stayed away from his manager and his manager had not sought Tom out unless he had work to give him. Their working relationship was non-existent.

Then Tom told me that his manager confided to Tom recently that he (the manager) would be leaving his job on the last day of the month.  Tom was extremely surprised at that…maybe a little relieved too.

What did Tom learn from our coaching session?  He told me he would never take a position again unless he met the person who would be his manager.  He also said he was going to try to establish a better working relationship with his manager even if it was only for a month.  Having this manager in his network might be valuable in the future.

The job market is getting better and most agree that there will be many people looking to improve their situation by changing jobs.  If this is your situation, be careful to do all the investigative work you need to before accepting a job offer.  This means meeting the manager you will work for as well as some of the colleagues you will work with. 

After our discussion Tom realized that his stress level was directly related to the tension between himself and his boss.  He resolved to try to alleviate this situation even if his boss was leaving in a few weeks.  He also would try to immediately establish a good relationship with the manager who would inevitably replace his current manager.  Tom thought that without the stress of strained relationship with his boss, the work was in fact enjoyable and he was in the right career.

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10 Ways to Display Passion

Many years ago I was turned down for a job at a company that I really wanted to work for.  I was surprised when the interviewer told me that he did not think I wanted the job.  He could not have been more wrong about that.  I was puzzled by his conclusion even after he explained that I had not shown enthusiasm for the job during the interview and that is how he came to his decision.  The DISC behavioral assessment helped me to understand his comment.

Some people are naturally passionate about everything they do.  Others have a style that is dispassionate and often unreadable. I’ve learned now that my natural style is often unreadable by others. There is no right or wrong style to be.  Having a very passionate team member can often be annoying to a team trying to view all sides in making a decision.  During a sales presentation or a job interview being passionate is a positive however. Enthusiasm is contagious!  While it is difficult to fake passion it was possible for me to learn to show my feelings more openly.  If expressing passion is hard for you here are some tips on stepping it up a bit.

  1. Prepare mentally and physically.  You want to be well rested and in good shape so that you are energetic and enthusiastic about your topic. Your body posture shows excitement. You stay totally present and give everyone a warm confident greeting.
  2. Use stories to engage your feelings. Tell stories that inspire you and the people you are talking to.  Use the stories to illustrate a point or make something abstract more concrete.  The stories could be about accomplishments that you are proud of or memorable events in your life.  In talking about yourself you will recapture your own passionate feeling and communicate the feeling to the listeners.
  3. Move to display physical energy. Use gestures when you talk.  If appropriate move while you speak.
  4. Connect with what you love.  Passion comes from within you.  Practice accessing it by learning what triggers it for you and then using it appropriately.
  5. Have gleaming eyes.  Hard to fake this one but here are some suggestions.  Put eye drops in your eyes just before the meeting. Avoid anything that would make your eyes red such as allergies or lack of sleep.  Maintain eye contact with person or audience.  Stay aware of the passion within (#4).  The glow of passion does come from inside.
  6. Smile as you speak.  Look for joy in whatever you are doing or talking about. Then show the pleasure and happiness you feel by smiling. Sometimes initiating the smile brings the joy with it.
  7. Find a topic that intrigues you. Get absorbed in what you are speaking about so that delivering your message really consumes you.  This demonstrates your passion to the listeners
  8. Use variety in pace and an overall upbeat tempo. Keep your speech pace upbeat speaking slower for emphasis and then faster with energy and excitement.
  9. Keep the volume of your voice up. You want everyone to hear you. This also helps you to realize the importance of what you are saying.
  10. Vary the pitch of your voice.  It is important to avoid being a monotone.  Passionate people are excited and so their voice naturally goes up and down.

Managers should remember that not all jobs require a person who is noticeably enthusiastic .  It is important to know the behavioral style the job requires and then look for a person who has that style.  I recommend all hiring managers use the DISC and Workplace Motivators for candidates and the Job Benchmarking tool for the job itself.  Remember no one style is “the best”.  For a flyer about these assessments please send me an email asparker@asparker.com.

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Ten Simple Tips to Make a Good First Impression at a Job Interview

Recently at a social gathering two business men were saying that within the first 2 minutes of a interviewing a job applicant they know whether they will hire the person.  I always cringe when I hear something like that.  That doesn’t give the job seeker much time and it doesn’t allow for error on the part of the applicant.  There is a standard they are looking for and you need to meet it.  Here are ten tips that will allow you to make a good first impression in the first 2 minutes of the interview.

  1. Be on time – That means not too early or too late.  Always arrive just a couple of minutes early.  If you get there too early the hiring manager may feel pressured.  You want the hiring manager relaxed and in a good mood when he/she meets with you. Arriving late immediately gives the impression that the interview is not important to you.
  2. Give a good handshake – If you have a weak handshake, the hiring manager is likely to think you are weak too.  Just as bad - a bone crusher handshake.  You don’t want to make the interviewer require immediate medical attention.  Practice giving a firm handshake with a friend.
  3. Wear appropriate clothing.  For most jobs that means a suit and tie for the men and a suit or dress and jacket for the women.   No matter what level job you are interviewing for your clothes should be clean and pressed.  Don’t wear your sun glasses in the interview.
  4. Be well rested – Don’t come to the interview tired.  You will not demonstrate your best self when responding to the questions.  Yawning is rude at any time during the interview and falling asleep is suicide!
  5. Go light on the perfume and after shave lotion. It is probably preferable not to wear these at all since so many people have allergies today.  If you must wear it, do not use too much.  What is appealing to you may be offensive to someone else.
  6. Leave the blue tooth earpiece in the car or at home.  You aren’t going to need it for the interview.  Shut your cell phone off during the interview.  Wearing the earpiece or having a ringing cell phone sends a message that there is something more important to you than the interview.
  7. Bring a hefty amount of enthusiasm for the company and the job.  Show your positive energy immediately.  Be upbeat, friendly and high energy. Low key people be aware.  You may appear disinterested in the job
  8. No slouching – Make sure your body is properly aligned.  Good posture and high energy give a positive confident impression to the interviewer immediately.
  9. No gum chewing – Leave the gum at home.  Chewing gum detracts from the professional image you want the hiring manager to have of you.  The gum also may prevent the hiring manager from understanding or hearing you.
  10. No complaining! – Even if the traffic is horrible getting to the interview do not complain about it.  Don’t complain about anything especially your current job, company or manager.  Complaining gives negative energy to the interview and that is hard to turn around.

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