Attitude

10 Ways to Handle a Client Complaint

10 Ways to Handle a Client Complaint

Most professionals take pride in the work they do. Handling complaints is often challenging and upsetting. It is  natural to...

Ten Ways to Build Client Trust

Ten Ways to Build Client Trust

  It is hard to be happy at work if you are always fielding client complaints.  Clients work with professionals...

What Makes You Happy?

What Makes You Happy?

How are you doing with your HQ — Happiness Quotient? Do you know what really makes you happy? “Happiness seems...

Winter in Massachusetts and Florida

Winter in Massachusetts and Florida

It has been a really strange winter here this year. After last winter this one so far seems so much...

What makes you happy? 10 Characteristics of Resilient People

What makes you happy? 10 Characteristics of Resilient People

What makes you happy at work? It is easy to stay happy when times are good. It is more challenging...