Leadership

10 Ways to Recognize a Job Well Done

10 Ways to Recognize a Job Well Done

How does a Manager show his/her appreciation for work well done?  Some managers are really good at acknowledging their employees...

Manage Yourself – Ten Tips to Become More Assertive

Manage Yourself – Ten Tips to Become More Assertive

To be happy at work you need to be assertive- not aggressive or passive. Self-Assertiveness is something I have struggled...

Six Characteristics of Leadership

Six Characteristics of Leadership

In 2005 a friend invited me to hear Rudolph Giuliani, the former mayor of New York City, speak at a...

Vision for Career and Life – 10 Powerful Questions

Vision for Career and Life – 10 Powerful Questions

Having a clear vision of where you are headed is really important. If you have no vision then any direction...

10 Ways to Handle a Client Complaint

10 Ways to Handle a Client Complaint

Most professionals take pride in the work they do. Handling complaints is often challenging and upsetting. It is  natural to...