practice management

10 Ways to Handle a Client Complaint

10 Ways to Handle a Client Complaint

Most professionals take pride in the work they do. Handling complaints is often challenging and upsetting. It is  natural to...

Keeping Employees Happy at Work

Keeping Employees Happy at Work

  The Internet was abuzz after the Steven Slater incident on the Jet Blue Flight on August 9th 2010. If you...

Happy at Work? Use Market Research to Find the Answer.

Happy at Work? Use Market Research to Find the Answer.

There are many parts to being happy at work. One is that you are working in an environment where the...

Too Much On My Plate.

Too Much On My Plate.

  My client just started her business last year. She has been relatively successful but is now engaged in finding...

Ten Business Systems Necessary to Run a Business Profitably

Ten Business Systems Necessary to Run a Business Profitably

Good systems support the business owner by helping him/her to make good decisions. Instead of juggling the many tasks the...