tips

10 Ways to Handle a Client Complaint

10 Ways to Handle a Client Complaint

Most professionals take pride in the work they do. Handling complaints is often challenging and upsetting. It is  natural to...

Ten Ways to Build Client Trust

Ten Ways to Build Client Trust

  It is hard to be happy at work if you are always fielding client complaints.  Clients work with professionals...

10 Ways Employers Can Help Their Employees To Be Happy at Work

10 Ways Employers Can Help Their Employees To Be Happy at Work

Employees that are happy at work are more productive and less likely to look for another job*.  They also can...

Perfectionism – Is it a strength or a weakness?

Perfectionism – Is it a strength or a weakness?

Recently a reader wrote this to me, “I am still bothered when people call me a perfectionist. In school, people...

What makes you happy? 10 Characteristics of Resilient People

What makes you happy? 10 Characteristics of Resilient People

What makes you happy at work? It is easy to stay happy when times are good. It is more challenging...