Embracing Fear
My client, Paul, had a voice of a news broadcaster- strong, powerful, and pleasant. He had engaged me as his...
Ten Keys to Professional Success
Whether you are a new lawyer or a seasoned professional you want to insure your professional success. Here are 10...
Your Community – Use It or Lose It
Who are the people in your community? My dictionary says a community is “a group of people living in the...
10 Reasons to keep in touch with clients before, after, and while working on their case.
Clients have many choices when it comes to law firms. Most attorneys know it is important to spend time networking...
Is All Change Good?
My client complained that her department was being reorganized “for the hundredth time”. The call center she managed was being...