Do You Over Promise and Under Deliver?
A new client recently admitted to me sheepishly that she often didn’t get to complete a client’s work until the...
The Top Ten Client Feedback Questions
As program chairperson of my SCORE** chapter I was approached by a member with an idea. He suggested inviting some...
Not Happy at Work – Amazon’s Working Environment
Turns out some of the people at Amazon.com are unhappy at work. If you read the NY Times article about...
Be Prepared For A Job Change
My client, John, had recently lost his job. What was most puzzling to him was that up until he got...
Top Ten Listening Techniques
Listening seems like a simple process and yet so many of us are more eager to talk than to listen....