Finding Your Voice
“She found her voice?” the panel moderator stated questioningly. What does that mean? Shouldn’t she have found it by...
Ten Questions to Ask Your Manager
I once had a boss who seemed unapproachable. His office door was open but no one ever disturbed him. I...
Do You Over Promise and Under Deliver?
A new client recently admitted to me sheepishly that she often didn’t get to complete a client’s work until the...
The Top Ten Client Feedback Questions
As program chairperson of my SCORE** chapter I was approached by a member with an idea. He suggested inviting some...
Top Ten Listening Techniques
Listening seems like a simple process and yet so many of us are more eager to talk than to listen....