practice management

Too Much On My Plate.

Too Much On My Plate.

  My client just started her business last year. She has been relatively successful but is now engaged in finding...

Ten Business Systems Necessary to Run a Business Profitably

Ten Business Systems Necessary to Run a Business Profitably

Good systems support the business owner by helping him/her to make good decisions. Instead of juggling the many tasks the...

Do You Over Promise and Under Deliver?

Do You Over Promise and Under Deliver?

A new client recently admitted to me sheepishly that she often didn’t get to complete a client’s work until the...

The Top Ten Client Feedback Questions

As program chairperson of my SCORE** chapter I was approached by a member with an idea. He suggested inviting some...

Top Ten Listening Techniques

Top Ten Listening Techniques

Listening seems like a simple process and yet so many of us are more eager to talk than to listen....