sense of belonging

Making a plan

How Flexible Are You At Work?

I don’t know how to plan for the coming year. “ my client said to me. “One day we are virtual the next day we are in the office and then they shut us down again.

How to be productive working at home

As an AT&T employee I was used to working in an office with lots of colleagues around. Suddenly in 1994 the group I was with was asked to work from home. I liked the fact that I didn’t have to drive 45 minutes to an hour to work but I missed the camaraderie of the office. I learned to compensate for the isolation and continued to work from home.

Why Starbucks doesn’t want me as a customer

Why Starbucks doesn’t want me as a customer

My son wanted me to write Starbucks to tell them why I stopped buying coffee beans at their shop. I didn't agree because it made business sense.

The Power of Fans

The Power of Fans

Years ago, I had a good friend who loved to play tennis.  Al wasn’t a tennis star.  He just loved...

How to Look Forward to Monday.

How to Look Forward to Monday.

When I joined New England Telephone in August of 1982, I knew I was destined to be part of a new company at that time called AT&T Information Systems. In January 1983 the new company was born, and I was a member of its first sales force selling telephone equipment to businesses. The company was very entrepreneurial. Everything was new to everyone. We all had one thing in common though and that was a very strong desire to have this new company succeed.